Retirement Plan Administration

A Multi-Faceted Retirement Program

As an employee of NSHE, you are fortunate to be a participant in a multi-faceted Retirement Program that gives you every chance to accumulate significant retirement wealth over time that can be the source of funds for a high quality of life after your retirement.

Click here for more information and plan eligibility.

GQG International Opportunities Fund – NAV Correction

The investment manager for the GQG International Opportunities Fund identified an accounting error related to certain foreign tax expenses. As a result, the fund’s share price (net asset value or “NAV”) was overstated during a specific period.

Remediation Period
December 5, 2023 – December 11, 2024

After reviewing transactions during this period, corrections were completed on February 6, 2025. Adjustments were calculated at the individual account level.

Participants who were negatively impacted received additional shares or a cash adjustment.
Participants who may have benefited were not required to return any amounts.
All corrections were processed automatically — no action was required.

Many participants were not affected.

Questions
Contact TIAA Participant Services at 800-842-2252
Weekdays, 8:00 a.m. – 10:00 p.m. (ET)

Additional Information
More details are available on Goldman Sachs Asset Management’s remediation page:
https://www.goldmansachsfundremediation.com/index.html

This notice is provided for transparency regarding the completed correction process.

Protecting Your Account with TIAA’s Advanced Security

At NSHE, we prioritize the security of your financial information. As part of our commitment to keeping your data safe, we partner with TIAA, a trusted financial institution that employs industry-leading security measures to protect your online accounts.

TIAA uses multifactor authentication (MFA) to ensure that only you can access your account. MFA requires at least two forms of verification, drawn from three key categories:
Something you know (such as a password or PIN)
Something you have (such as a mobile device or security token)
Something you are (such as fingerprint or facial recognition)

MFA is automatically enabled for all TIAA account holders. In addition, TIAA offers optional security features you can enable for enhanced protection:
🔹 Biometric authentication – Use your fingerprint or facial recognition on the TIAA app for secure, convenient logins.
🔹 One-time passcode (OTP) – Receive a unique passcode sent to your mobile device every time you log in, adding an extra layer of security.

TIAA’s Security Operations Center provides 24/7 monitoring to protect your account, using advanced detection technologies and threat intelligence to stay ahead of potential threats. With robust data loss prevention controls, security patching practices, and a focus on supplier risk management, TIAA takes all necessary steps to protect your financial information.

In the rare case of unauthorized access, TIAA has a policy to restore your account and cover any losses resulting from fraudulent activity, provided it wasn’t due to your own actions.

For more information about how TIAA secures your financial data, visit their Security Center.

Unsolicited Contacts

Unsolicited contact from financial advisors may appear legitimate even if they are not approved retirement plan providers. NVPERS, TIAA and VOYA are the only approved retirement providers for all Institutions within the Nevada System of Higher Education. If you receive an email address offering a retirement checkup and it does not appear to come from one of the above organizations, please report it as suspicious through your campus IT professionals. The most recent example of this phishing is from “pensionhelper.net” , “xxxx@publicemployee-information.com” , “xxxx@mail.stateretirement.org”, “xxxx@sterlingnational.org”, “xxxx@statepension.org”, and “FERS Plan no-reply@vcita.com” who appear to be trying to look like they are NVPERS.

If you are uncertain about an email you receive, please reach out to your HR Department or NSHE Retirement Plan Administration, before you share any personal information or set up an appointment.