Careers with NSHE

Making NSHE an Employer of Choice

Thank you for your interest in employment at NSHE. Please see the following open positions:

Senior IT Auditor

Learn more about the Senior IT Auditor position and apply through workday.com

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Senior IT Auditor. This is a renewable, full-time, non-tenured, administrative position and reports to the Chief Internal Auditor. The position may be primarily located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state university, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees.

The Senior IT Auditor independently conducts Information Systems Audits, to include IT Applications, Cybersecurity, Cloud Computing, Systems Development & Infrastructure, Data Center activities, AI and other emerging threats. This position provides technical support in relevant areas including audit software, and data analytics tools. The position is considered a “technology champion” and will be an ambassador for change in evolving IT environments.

SALARY GRADE: Grade C (starting salary range approximately $95,000.00 to $105,000.00; depending on experience). A benefits package that includes medical, dental, vision, life, and retirement.

APPROXIMATE STARTING DATE: March 1, 2025

MINIMUM QUALIFICATIONS: The successful candidate must have earned a bachelor’s degree in computer science, management information systems, accounting or related field from an accredited institution. A minimum of five years progressive experience in formal IT auditing (including logical security, network security, change management, data privacy, application controls, etc.).

Relevant certification (CISA, CISSP, CISM, CPA, CIA, etc.) strongly preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills, and abilities. It is recommended that applicants for this position demonstrate their knowledge, skills, and abilities in the following areas within their application materials:

Advanced knowledge of theories and systems related to IT internal controls, but also reasonable knowledge of financial, management, and business controls, as well as general audit practices and procedures.
Conformance with internal audit standards per the Institute of Internal Auditors, Governmental Accounting Standards Board and generally accepted IT control frameworks.
Certification in a relevant field is strongly preferred.
Professionalism, initiative and objectivity. Excellent time management and organization. Demonstrated ability to work independently and collaboratively. Ability to access, obtain and dissect information from ERP systems.
Excellent analytical and critical thinking skills to evaluate and analyze complex data. Oral and written communication skills to provide objective opinions on audit findings and make appropriate recommendations to improve operations. Familiarity with management of data analytics software, and audit management software.

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility.

To plan and execute Information Technology Audits in accordance with accepted standards.
To report audit findings and to make recommendations to address risk and improve business operations.
To perform special reviews and/or advisory projects at the request of the Chief Internal Auditor, the CFO, or system/institution IT leadership.
To provide support in areas related to general internal audits that include Information Technology controls.
Evaluate, maintain and provide support for audit software and other software that is deemed mission critical for internal audits.
Evaluate IT functions and activities in assigned areas to determine the nature of operations and the adequacy of internal controls.
Determine the direction and scope of proposed audit efforts.
Understands audit theory and internal control objectives, ensuring appropriate preparation of audit programs.
Determines the auditing procedures to be used, including statistical sampling and the use of data analytics.
Performs the audit in a professional manner in accordance with an approved audit program.
Obtains, analyzes, and appraises evidentiary data as a basis for an informed, objective opinion on the adequacy of internal controls, efficiency of operations and effectiveness of activities.
Directs, counsels and instructs internal audit staff on information technology issues.
Makes oral and written presentations to management during and at the conclusion of the audit, discussing deficiencies and recommending corrective action to improve operations.
Prepares formal written reports expressing opinions on the adequacy of internal controls, efficiency of operations and effectiveness of activities.
Appraises the adequacy of the corrective action taken to improve deficient conditions.
Attend user/programmer application meetings to evaluate and propose internal controls throughout the system development life cycle.
Maintain competencies in IT and auditing through participation in professional development activities.
Conduct consulting assignments independently or as part of a team.
Gather the necessary data and interview clients to define an existing problem, and fully understand the project needs and expectations.
Identify challenges, solve problems, and manage time appropriately.
Prepare reports for management setting forth the problems encountered, supported by fact and discuss the possible alternatives to the problems encountered and design a program to implement the necessary corrective procedures.
Works with the personnel involved in the change to aid in understanding an efficient, successful implementation of the program.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and the name, email address and telephone number of four professional references willing to be contacted. Applicants should fully describe qualifications and experience as the initial review evaluates applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/system-administration/departments/human-resources/careers/. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by January 19, 2025.

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Training and Quality Assurance Specialist OR Senior Training and Quality Assurance Specialist

Learn more about the Training and Quality Assurance Specialist OR Senior Training and Quality Assurance Specialist position and apply through workday.com

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Training and Quality Assurance Specialist OR Sr. Training and Quality Assurance Specialist. This is a renewable, full-time, non-tenured, administrative position and reports to the Quality Assurance Manager. The position will be in Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: three universities, a state college, three community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees.

The Specialist provides Workday Training and Quality Assurance services for Finance, Payroll and Human Capital Management (HCM). Conducts analysis needed, designs modules, identifies proper methodologies, delivers training, and implements change management. Responsible for planning, managing, and executing the QA process. The Specialist will function as a member of the NSHE Workday Change Management/Training Team and NSHE Testing Group. The Specialist will collaborate with other Trainers, Testing Groups and the NSHE Workday team to recommend and ensure proper testing frameworks, training methodologies, and communication.

SALARY GRADE: C (starting salary range is approximately $60,000 to $80,000 for the Training and Quality Assurance Specialist OR $80,000 to $95,000 for the Senior Training and Quality Assurance Specialist; commensurate with education, experience, and training.) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE: May 15, 2025

MINIMUM QUALIFICATIONS: The successful candidate must have earned:

Training and Quality Assurance Specialist: A Bachelor’s degree from a regionally accredited institution with two (2) years of directly applicable experience and progressively responsible training and quality assurance experience. Alternatively, four (4) years of direct training experience or related field and/or experience in a large corporation or university environment where a combination of equivalent skills and knowledge were acquired will be considered.

Background and experience in higher education and/or expertise for a large enterprise or university is preferred.

Senior Training and Quality Assurance Specialist: A Bachelor’s degree from a regionally accredited institution with four (4) years of directly applicable experience and progressively responsible training and quality assurance experience. Alternatively, eight (8) years of direct training experience or related field and/or experience in a large corporation or university environment where a combination of equivalent skills and knowledge were acquired will be considered.

Background and experience in higher education and/or expertise for a large enterprise or university is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills, and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

The Training and Quality Assurance Specialist must possess the following:

Demonstrated experience with organizing and developing training and testing programs to meet specific needs.
Ability to adapt to the changing needs of the user community, foster change, overcome resistance, and positively promote organizational objectives.
Assist in the development of training materials, such as handbooks and job aids.
Evaluate and make recommendations on training methodology, training materials and training mode of delivery.
Basic data analysis skills for evaluating training and QA outcomes.
Consult with SMEs, Change Management and Training groups regarding appropriate training and testing design and implementation.
Understanding of different types of testing (functional, performance, regression, etc.).
Knowledge of industry standards and best practices in quality assurance and software testing
Understanding of how to log and manage defects.
High level of attention to detail to identify and document Training and Testing requirements accurately.
Aptitude for communicating technical information in an informative and educational format.
Utilize strong presentation and facilitation skills and computer technology to deliver training and testing results.
Possess effective interpersonal skills, including the ability to support the Workday governance structure and to effectively interact with staff and diverse stakeholders.

The Senior Training and Quality Assurance Specialist must also possess the following:

Development of training materials, such as handbooks and job aids.
Provides advanced support to users of Workday.
Plan and organize priorities for a small team.
Should have Workday fundamentals in two or more core areas (Finance, HCM, Payroll)
Should have knowledge in Named Support Contact Workday Community and Workday Learning Center functionality.
Knowledge in organizing and maintaining Content Management System (CMS) and Learning Management System (LMS)
Comprehensive knowledge of designing, implementing, and managing testing frameworks
Ability to resolve conflicts and issues that arise during the training and testing process effectively.
Develop and enforce QA standards and processes.
Analyze QA data and provide actionable insights.
Oversee the management of QA tools and software.
Ability to develop and execute strategic plans for testing and training phases.
Advanced ability to analyze and document customer needs and requirements.
Present findings and reports to executive leadership.
Mentor and support Training and Quality Assurance Specialists.
Demonstrates expertise in the field, influencing strategic decisions. Leads complex projects and drives innovation in training and QA practices.

The incumbent must have the ability and interest to learn new techniques, tools, and methodologies.

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility:

Training Design and Delivery

Designs training programs for various end users/audiences, and learning styles
Contributes to the Design of Facilitation Guides for use by NSHE and Institutional Trainers and other campus experts, as defined
Determine the appropriate delivery methodology for the training content
Develop outlines, scripts, and materials to organize and enhance the training
Assesses and evaluates current plans and seeks to identify any gaps
Adequately prepares self to present as an expert resource
Delivers classroom, virtual, and individual training
Ensures technology is available and functional for on-line or recorded delivery
Develops job aids to assist users on accomplishing various tasks in Workday
Administers feedback surveys to gauge effectiveness of training and to improve training delivery

Systems Testing

Responsible for planning, managing, and executing the QA process.
Develop overall test plans, strategies, and test cases to ensure comprehensive test coverage.
Coordinate with different teams to define testing objectives, requirements, and timelines.
Ensure that testing activities are aligned with project schedules and priorities.
Prepare comprehensive testing reports that provide insights and recommendations for further action.
Take necessary actions to mitigate risks and meet testing milestones.
Communicate testing-related risks and potential impacts to stakeholders and project management.

Support and Administration

Acts as a Training Coordinator for the Workday trainings by managing, ordering, and coordinating Training Credits
Acts as a liaison to Workday regarding Community and Learning Center concerns.
Provides ongoing support to Business Analysts as configurations are updated and communication with campus is warranted
Participates in discussions about new functionality and develops training and documentation to align with configuration changes.
Collaborates with Business Analysts and campus partners to ensure that issues are resolved in an efficient and complete manner
Provides recommendations to the Workday QA Manager to innovate and improve the support model.
Partners with institutions to uncover additional needs and gaps to refine training tactics.
Support users on Workday Community administration and Workday Learning Center administration
Monitors and Triage Workday Service Desk Requests and acts as the frontline analyst for issues and appropriately routes requests to different resolution groups.

Limited travel with overnight stays may be required in support of activities related to the position.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Stephanie Flatt, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm. For assistance with NSHE’s on-line applicant portal, contact Stephanie Flatt at (775) 784-4901 or sflatt@nshe.nevada.edu.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box.

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by April 20, 2025.

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Audio Visual Analyst

Learn more about the Audio Visual Analyst position and apply through workday.com

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Audio/Visual Analyst. This is a renewable, full-time, non-tenured, administrative position and reports to the Manager of Audio/Visual Operations, Client Services. The position will be located in Las Vegas, or Reno, Nevada.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees.

This position will assist with producing, streaming, recording, monitoring, and editing for large, high-profile NSHE System Administration and Board of Regents events. The incumbent will also perform a wide range of work transporting, installing, testing, operating, troubleshooting, and maintaining complex audio/video and data network technologies, including routers, switches, video codecs, videoconferencing bridges, microphone and sound systems, video production boards, projectors, and a variety of electronic media equipment.

The incumbent will also provide moderate level network technical support services as required. Successful performance of the work requires a good knowledge of data and audio/video communication network design and maintenance and the ability to exercise sound judgment within established guidelines.

The incumbent also provides off-hours support for academic and administrative videoconferences, distance education, Board and related event activity, and operational support for SCS Services and functions.

GRADE: C (starting salary range approximately $65,000 – $75,000) Benefits package includes health, dental, vision, life and retirement.

APPROXIMATE STARTING DATE: April 1, 2025

MINIMUM QUALIFICATIONS: A minimum of a Bachelor’s degree from an accredited institution with a degree in a technical discipline, such as Electronics, Computer Science, Information Systems, Audio, Electrical or Communications/Network Engineering with two (2) years of direct work experience relating to data, video and/or voice communications systems/networks is required; or two (2) years of formal education or training in a related field with four (4) years of direct work experience relating to data, video and/or voice communications systems/networks; or alternatively, current certifications in IT, Audio, Video, or CTS with eight (8) years of direct work experience related to data, video and/or voice communications systems/networks may be substituted for a bachelor’s degree or other formal education and training.

Travel statewide will also be required as necessary to gather information needed for technical analysis and/or preventive maintenance activities necessary to accomplish the desired objectives. Travel both inside and outside the State of Nevada will also be required from time to time in order to attend training, or to represent SCS at conferences and administrative meetings. Since a portion of this travel may be by motor vehicle, the incumbent will be required to have a valid Nevada driver’s license.

The position is expected to work dedicated alternating support shifts. The expected hours are Monday thru Friday 8:00 a.m. to 5:00 p.m.; however, these hours are subject to change or extension including a shared on-call rotation shift and subject to weekend and holiday work to meet deliverables.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. Applicants should address following items in their letter of application:
•   Familiarity with network fundamentals
•   Understanding of audio/visual production essentials and capacity to understand standard practices and procedures of delivering A/V services
•   Capacity to research, test, and provide basic analysis of relevant new technologies, tools, and methodologies
•   Skilled in the use of common business software (e.g. Visio, Word, Excel, PowerPoint)
•   Certified Technology Specialist (CTS) Certification provided by InfoComm or ability to obtain certification within two (2) years of appointment
•   Ability to read and interpret schematics and manuals (i.e. electrical, electronic, digital logic, installation and wiring diagrams)
•   Ability to learn, interpret, and apply work procedures associated with networks and network security practices, routing and routed protocols, video codec configurations, video scheduling and control systems, local and carrier networks, and audio/visual production
•   Ability to operate and maintain audiovisual equipment and advise on the use of electronic media and audiovisual equipment
•   Ability to work outside of standard business hours and travel statewide
•   Ability to safely move and relocate objects weighing up to 75 lbs.
•   Demonstrated ability to work effectively and professionally in a collaborative team environment
•   Capacity to work and be productive independently
•   Readiness to analyze, troubleshoot, and solve problems
•   Ability to communicate effectively both verbally and in writing
•   Interpersonal skills to establish and maintain good working relationships with VIPs, customers, and co-workers

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility within Client Services:
•   Installs, tests, operates, maintains, troubleshoots, and performs preventative maintenance activities in support of NSHE’s statewide video and data network
•   Monitors NSHE video/voice/data performance to ensure overall network quality and availability
•   Technical support for NSHE statewide video network (NevadaNet), System Computing Services and System Administration’s Video Conference Board/Conference room Audio/Visual Systems.
•   Technical Audio/Visual Productions and Support for various Board of Regents and System Administration meetings, including setup/breakdown, transport, and A/V production
•   Collaborates with network end users for the purpose of assessing, implementing and training for ongoing customer video network requirements
•   Documents network and A/V systems topologies, asset inventories, technical, or historical documentation requirements
•   Other duties as assigned

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Stephanie Flatt, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm. For assistance with NSHE’s on-line applicant portal, contact Stephanie Flatt at (775) 784-4901.

Apply at Workday